Who we work with

Ports, terminals and warehouses

Every receipt, move and day in storage is a charge, and most are agreed by phone or email. We capture them as they happen, so the month-end invoice is built rather than rebuilt.

A container ship under quay cranes, seen from above

The paperwork that runs your week

Receiving reports and warehouse receipts

What arrived against what the client said was coming, counted at the dock and written up with any overage, shortage or damage.

Storage, handling and accessorial charges

Set by a rate card in a contract PDF, triggered by events in the WMS or at the gate, and added up in Excel at month end.

Bonded and foreign-trade-zone records

Every deposit, manipulation and withdrawal, kept to the customs standard and reconciled to the physical count.

Gate records and interchange receipts

Container numbers, seals, condition and photographs at gate-in and gate-out, filed where someone can find them when a dispute comes.

Where it goes wrong

A charge is never billed.

The extra handling happened, the client agreed to it by phone, and it is not on the invoice.

The month-end invoice is disputed.

It was rebuilt from WMS exports and memory, and the client's own records say otherwise.

The bonded ledger does not match the count.

A withdrawal was recorded late, the discrepancy was not reported in time, and the shortfall sits against the warehouse bond.

A new client takes weeks to onboard.

Rate card, order integration and billing setup are done by hand, and the first invoice is wrong.

The deadlines

30 days

Storage, demurrage and detention invoices. Under the US billing rule a terminal's invoice must issue within 30 days of the last charge, with every required field, or it is uncollectable.

5 business days

Bonded shortages and overages. Reported to the port director at once and confirmed in writing within five business days. Permit files close on the same clock.

24 hours

Food traceability records. From July 2028, a cold store must produce lot-level traceability records within a day of the request.

Monthly

The invoice run. Storage bills on the contract anniversary, handling on the calendar month. The run is the deadline every other record has to be ready for.

What we take over

Month-end billing

Every chargeable event captured from the WMS, the gate and the inbox as it happens, and the month-end invoice built at the client's rate for someone to approve.

Bonded and zone ledgers

Bonded and zone ledgers reconciled to entries and withdrawals as they happen, and client stock and status questions answered from the record.

Orders, receiving and carrier invoices

Client orders, rate cards, receiving reports and carrier invoices read and entered once, whatever format they arrive in.

What it frees up

More clients and more sites without a bigger office.

Rate cards read from the contract and billing set up from the record, so a client is onboarded in days rather than weeks.

How an engagement starts

One engineer, one workflow, measured first.

A named engineer sits with your team and measures the work before anything is built. Together we pick the one system worth building and agree the target. It goes into production in your systems, and you own the code.

More

Shipping lines, owners and agents

Claim packs before the time bar, port accounts checked before payment.

Trucking, rail and barge

Detention billed, invoice out, the day the proof of delivery lands.

Forwarders and customs brokers

Carrier charges passed through. Entries ready for your broker to sign.

Traders, producers and importers

Documents checked before presentation. Invoices built from the assays.

Put an engineer inside your operation.

Tell us about the work your team still does by hand.

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