Who we work with

Trucking, rail and barge

Every load ends in a proof of delivery, an invoice and a charge somebody has to remember. We get the invoice out the day the paperwork lands, with nothing left off it.

A freight train crossing open desert

The paperwork that runs your week

Rate confirmations and tenders

Terms arrive by email, load board and portal, and are keyed into dispatch. One wrong reference here is a rejected invoice later.

Proofs of delivery and lumper receipts

Photographed by the driver, chased by the office, and the reason an invoice waits in the factoring queue.

Detention and accessorial records

Agreed by phone, logged in the ELD or on a note, and billed only if someone remembers before the window closes.

Waybills, switch lists and demurrage logs

For short lines and barge lines, the record of every placement, pull and release that switching and demurrage bills depend on.

Where it goes wrong

Detention is never billed.

The wait happened, the ELD shows it, and the invoice went out without it.

An invoice is rejected.

The proof of delivery is unsigned or the PO number does not match the rate confirmation, and the cash waits another cycle.

A claim is filed late.

The damage was noted at delivery, but the nine-month window passes before the file is complete.

A railcar's demurrage is never charged.

The car sat on the siding for days. The placement time is in a crew report, and the bill was never raised.

The deadlines

24 hours

Detention requests. Some brokers refuse a detention claim not raised within a day of delivery. The timestamps have to be assembled before then.

1 hour

Border manifests. The eManifest and the broker's entry must both be on file an hour before the truck reaches the US border, or it waits.

9 months

Freight claims. The federal floor for filing a cargo claim. The carrier must acknowledge within 30 days and settle or decline within 120.

5 days

Barge billing instructions. Under the grain trade rules, billing instructions are due by the fifth calendar day after release, and weights within two business days.

What we take over

Freight invoices and accessorials

Invoices built from the load record the day the proof of delivery lands, with every detention, lumper and accessorial on them, ready to send.

Rate confirmations and proofs of delivery

Rate confirmations, proofs of delivery and receipts read as they arrive and matched to the load in your TMS. Anything that disagrees goes to a person.

Missing paperwork, claims and demurrage

Missing proofs of delivery chased with the driver and the receiver, claims tracked against their windows, and demurrage and switching bills raised from the yard record.

What it frees up

More trucks, lanes or railroads without more people in the office.

Invoices go out the day the load delivers, so cash comes back sooner and the next truck does not wait on a new biller.

How an engagement starts

One engineer, one workflow, measured first.

A named engineer sits with your team and measures the work before anything is built. Together we pick the one system worth building and agree the target. It goes into production in your systems, and you own the code.

More

Shipping lines, owners and agents

Claim packs before the time bar, port accounts checked before payment.

Forwarders and customs brokers

Carrier charges passed through. Entries ready for your broker to sign.

Ports, terminals and warehouses

Every chargeable event captured. Month-end billing built, not rebuilt.

Traders, producers and importers

Documents checked before presentation. Invoices built from the assays.

Put an engineer inside your operation.

Tell us about the work your team still does by hand.

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